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Privacy Policy

Our Privacy policy of our website(s) and shop are below.

Paintball Magazine is a Trading name of On Target Games.

DATA COLLECTED

  • If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
  • To receive product support, you have to have one or more WooCommerce/Wordpress purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support and other customer services.
  • When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
  • Information submitted through the contact form on our site is sent to our company email, hosted by RackSpace.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
  • over our customers’ personal information;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.

Embedded content

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:

  • Facebook: The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .
  • Twitter: We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .
  • YouTube: We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

Cookies

  • This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
NECESSARY COOKIES (ALL SITE VISITORS)
  • cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
  • PHPSESSID: To identify your unique session on the website.
NECESSARY COOKIES (ADDITIONAL FOR LOGGED IN CUSTOMERS)
  • wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
  • wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
  • wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

Access to data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.

If you are a client with a registered account, your personal information can be accessed by:

  • Our system administrators.
  • Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
  • We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc.

Your data

  • We store the minimum data required to process your order.  This includes:
    • Your name
    • Your email address
    • A contact telephone number
    • Your address
    • Membership reference numbers or other unique identifiers as required by legislation for the purchase of airsoft replicas.
    • We also store a copy of all order histories, dating back a minimum of 7 years as required for financial auditing purposes.
  • This information is stored in a centralised database, which is hosted on UK servers.
  • We use your data in the following ways:
    • To notify you once if you leave something in your basket.  Visiting your basket again will trigger an additional notification.
    • To process orders and arrange delivery of them to your address including passing your details to UPS, DPD or Royal Mail.
    • To validate your membership of an approved airsoft site with valid insurance for the purposes of ensuring we have a legal defense against selling airsoft replicas to you.
    • In selected cases, we may pass your details to third party supplier warehouses in order to expedite delivery of your order. 
  • We have a contractual basis for keeping information about you. While you may still request that we remove all your personal data from our database, we will then be unable to provide you with any further services until you reinstate that permission.
  • We keep all financial records for a minimum period of 7 years as required by financial regulations. This includes Paypal transaction references. If you request to be removed from our data set before these 7 years have elapsed, we will anonymise your information on these financial records.
  • As we hold daily, monthly, and yearly database backups, such backups will continue to hold your information for the purpose of point-in-time recovery. We will hold a separate, independent record of requests to be removed and should a point in time backup be required, we will endeavor to remove all those requested to be removed subsequent to the restoration of that backup.